Terms of Service

Effective Date: August 16, 2026

These Terms of Service (“Terms”) govern your access to and use of the website www.guerillafi.ai and any related demos, tools, content, and services (collectively, the “Services”) offered by GuerillaFi AI (“GuerillaFi”, “we”, “us”, or “our”). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Services. By submitting a form on our Website, you confirm that the information you provide is accurate and that you are authorized to use the phone number and email address you submit.

2. Live AI Demo

Our live AI demo places an automated outbound call and sends automated text messages and emails to the contact details you submit, so you can experience the customer-facing side of our automation. The demo is provided for evaluation purposes only, is limited in scope, and may be modified, rate-limited, or discontinued at any time. Demo conversations may be recorded, transcribed, and reviewed to improve service quality where permitted by law.

3. Communications Consent

When you check the consent box on our forms, you agree to receive marketing and demo calls, text messages (SMS), and emails from GuerillaFi at the number and address you provide, including messages delivered by an automatic telephone dialing system or artificial or prerecorded voice. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance. You may opt out of email by using the unsubscribe link in any message.

4. Acceptable Use

You agree not to: submit another person’s contact information without their permission; use the Services to harass, spam, or defraud; attempt to probe, scan, overload, or bypass any security or rate-limiting measure; scrape or reverse engineer the Services; or use the Services in violation of any applicable law, including telemarketing and privacy laws. We may suspend or block access for any suspected misuse.

5. Client Services and Fees

Paid engagements (including advertising management, automation build-outs, and secret shopper reports) are governed by a separate written agreement or order form. Where such an agreement conflicts with these Terms, that agreement controls for that engagement. Advertising budgets paid to third-party platforms such as Google or Meta are separate from our fees and are non-refundable by us.

6. Intellectual Property

All content on the Website — including text, graphics, logos, mascots, software, and reports — is owned by GuerillaFi or its licensors and is protected by intellectual property laws. You may not copy, republish, or create derivative works from our content without our prior written permission.

7. No Guarantee of Results

Case studies, statistics, revenue figures, and calculator estimates shown on the Website are illustrative examples based on past or modeled performance. They are not a promise or guarantee of results. Your outcomes depend on factors outside our control, including your market, pricing, offer, capacity, and follow-through.

8. Third-Party Services

The Services rely on third-party providers for telephony, messaging, CRM, analytics, advertising, and payments. Your use of the Services may be subject to those providers’ terms, and we are not responsible for their acts, omissions, or outages.

9. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, GuerillaFi and its officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Services will not exceed the greater of the amounts you paid to us in the three months preceding the claim or one hundred U.S. dollars ($100).

11. Indemnification

You agree to indemnify and hold harmless GuerillaFi from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your submission of contact information you were not authorized to provide, or your breach of these Terms.

12. Privacy

Our collection and use of personal information is described in our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

13. Changes to These Terms

We may update these Terms from time to time. The “Effective Date” above reflects the most recent revision. Continued use of the Services after an update constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law rules. The state and federal courts located in Maricopa County, Arizona will have exclusive jurisdiction over any dispute not otherwise resolved informally.

15. Contact

Questions about these Terms? Email us at support@guerillafi.ai.