Firearms & defense training · 3 locations · AZ + TX

Every lead got a call.
449 sessions booked.

Training leads go cold in hours. We gave all three United Defense Tactical locations an AI voice agent that called every new lead the CRM sent it, answered questions, handled objections and booked the session. No one on staff dialed.

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4,676

new leads called automatically

Source: AI receptionist call logs · Jan–Jul 2026
36%

picked up and talked to the AI (1,665)

Source: AI receptionist call logs
1 in 4

people reached booked a session (449)

Source: AI receptionist call outcomes

Three locations.
Every lead followed up.

Scottsdale, AZ

33%

of reached leads booked

Leads called
1,078
Conversations
437
Sessions booked
144

Source: AI receptionist call logs and AI-classified call outcomes, United Defense Tactical, Jan–Jul 2026.

Grapevine, TX

28%

of reached leads booked

Leads called
2,687
Conversations
938
Sessions booked
266

Source: AI receptionist call logs and AI-classified call outcomes, United Defense Tactical, Jan–Jul 2026.

Glendale, AZ

13%

of reached leads booked · +30 callbacks set

Leads called
911
Conversations
290
Sessions booked
39

Source: AI receptionist call logs and AI-classified call outcomes, United Defense Tactical, Jan–Jul 2026.

Source: AI receptionist call logs and AI-classified call outcomes, United Defense Tactical, Jan–Jul 2026.

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