Question 1

How long is the contract?

Accepted Answer

We'll walk you through contract length and terms on your strategy call, in writing, before you sign anything.

Question 2

How quickly can we launch?

Accepted Answer

Launch timing depends on account access, approved creative, CRM permissions, and booking rules. We will confirm a timeline on your strategy call; no fixed launch date is promised here.

Question 3

Which CRMs can you work with?

Accepted Answer

We plan around Zenoti, Boulevard, Vagaro, Mangomint, GHL, Housecall Pro, Jobber, and ServiceTitan. Compatibility, permissions, and the specific booking workflow are confirmed for your setup before work begins.

Question 4

Who owns the ad accounts?

Accepted Answer

You own your ad accounts, your customer data and your CRM. We'll confirm every detail in writing before you sign.

Question 5

Is ad spend included?

Accepted Answer

Ad spend is paid directly to Google/Meta. Your campaign budget is separate from management. We discuss an appropriate starting budget based on your service area, capacity, and acquisition economics.

Question 6

Does the AI receptionist sound human? What if it cannot answer?

Accepted Answer

The receptionist uses a conversational voice and your approved business information. It should identify itself appropriately, avoid inventing answers, and alert your team when a request needs a person. Medical advice, disputes, and unsupported booking changes need human review.

Question 7

What reporting will I see?

Accepted Answer

The Command Center brings together campaign spend, leads, bookings, show rate, and revenue where the connected systems support them. Agree definitions and attribution rules first. Website dashboard figures are labeled demo data, not client results.

Question 8

How long does local SEO take?

Accepted Answer

There is no universal timetable. Competition, proximity, your starting profile, and data quality affect progress. We track a baseline and changes over time rather than promising a specific ranking or a deadline for reaching it.

Question 9

Do you work with med spas?

Accepted Answer

Yes. Med spa campaigns need approved treatment language, careful consent practices, and privacy-aware lead handling. Your licensed team remains responsible for clinical questions and treatment decisions.

Question 10

Do you work with other industries?

Accepted Answer

Yes. The service-business system covers cleaning, water treatment, HVAC, home services, barbershops, and holiday lighting. The booking journey is adapted to estimates, jobs, or appointments rather than copying a wax-studio funnel.

Question 11

How do cancellation and offboarding work?

Accepted Answer

If you leave, your accounts and data stay with you. We'll put the handoff terms in writing before you sign.

Question 12

What is the Fully-Booked Guarantee?

Accepted Answer

30 booked appointments in your first month, or we work free until we do. Requires a minimum $2,500/month ad budget paid directly to Google/Meta, an approved offer, and following the booking process we set up. 'Booked appointment' = a new client appointment booked in your calendar through our system.

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Good questions. Clear answers.

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